According to Fundera, the past 5 years have seen a 40% increase in the number of employers offering a work-from-home option. Trust your employees to do their work. Your company’s IT department can also install additional layers of security for any tools you provide and monitor their usage. Modern Slavery Statement | Privacy | Legal | © Telefonaktiebolaget LM Ericsson 1994-2021, Working from home best practices – for a pandemic that just won’t end, Redefine customer experience in real time. 8 Best Practices When Working from Home Koya Partners March 17, 2020 April 27, 2020. Be deliberate about meetings. But now we’re starting to see data showing just how valuable that is. As more companies adopt work-from-anywhere policies, best practices are emerging. I’ve been working remotely for about 15 years, so I thought it would be great to share some of my experiences, cyber security best practices and tips, and lessons learned on how to stay focused. The reality that the coronavirus (COVID-19) pandemic is changing the idea of work can no longer be disputed. Check out … Share; These days, it isn’t always necessary to commute to work every day. Maybe a short call or email would be as effective. You’re tired of the coronavirus. Safe harbor 401(k) vs. traditional 401(k): What’s the difference? The outbreak of the coronavirus has more people working from home than ever. Find me on LinkedIn or Twitter and share your experiences – I’d love to hear from you. I don’t blame you, I’m highly over it, too. Microsoft observed in their early pandemic study that while all employees experienced an increase in working hours, those who had a high amount of 1-1 meeting time with their managers had less than half the increase in working hours than their counterparts. Take home with you the best habits you formed at the office. To maintain household harmony, Dan’s media room doubles as his office for the foreseeable future. Working remotely offers a lot of benefits and freedoms, and there are many jobs that can easily be done from home. Share. Set up daily (or more frequent) checkpoints with teams, set apart some time for non-work related catch up so that your teams and colleagues feel connected. Another working from home tip: Success depends on your ability to communicate clearly and consistently with employees. Click To Tweet. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Given the unusual recent circumstances, many employees around the world are finding themselves in a situation where they must work from home or remotely. Give yourself permission to try different start times, work from different places, and wear different types of clothing. Please sign up for email updates on your favorite topics. And even work-from-home veterans are dealing with a new reality that is far from normal. Nextiva has provided businesses with robust communication solutions for more than 12 years. Allow employees to use PTO to offset the times they’re not available. Carole Alalouf. All the best practices listed here can and should be modified to fit your company in abnormal times, and then reassessed when things return to normal. Manage your time wisely . What adjustments have you or your company made that have helped? Some of this increase is to be expected, but we should still be both considerate and deliberate about the meetings we set up and attend. Check out our free COVID-19 resource library for answers on everything from governmental and legislative questions to HR issues. That means we need to stop thinking about the current world order as a “for now” thing and consider it more of a “for the foreseeable future” affair. Although this article is written to be all-encompassing, I’d be remiss not to say something here about the realities of working from home in emergency situations. For many of us, “waiting for normal” has meant not taking vacation. With schools starting back up in North America and many companies (Ericsson included) extending their work from home plans through to at least the end of the year, it’s a good time to take a fresh look at your company’s remote working practices through a “foreseeable future” lens. As a supervisor, it is up to you not only to make sure work is being done, but to keep an eye out for employees who are doing too much work—to the detriment of their personal lives, productivity, and health. hbspt.cta.load(237726, '967f15db-6201-47b3-8cd5-cf60a6324b09', {}); “What the heck is a PEO?” If you’re asking that question, you’ve come to the right place. Finally, set limits on how much your employees work while they’re at home. March 16, 2020 Tweet. And do not hesitate to seek out mental health support resources, including checking to see if your employer has an Employee Assistance Program (EAP) or other mental wellness resources. They can also arrange virtual meetings, organize schedules, and more—all from home. If your company has an EAP, discuss it openly and make sure your employees know how to access it. Monday, 16 March 2020 Best practices for working from home | Clever Number Just because you’re working from home doesn’t mean your work productivity has to suffer. One bonus to providing tools (rather than having employees use their own) is that employers have more control over what’s being done on machines that belong to the company. All rights reserved. If these types of jobs were performed from a desk in the office, they likely can be performed from home with a little creativity. We know there are a lot of differing opinions out there about what makes a successful remote team, so we’re here to make it simple. Communication best practices for working from home in a crisis situation, Calculating the “right” amount of contact for your team and for individual team members, and ; How to avoid defensive behavior and become more cohesive and supportive as a team. Tired of this whole quarantine-living social-distancing hand-washing Uber-eating mask-wearing home-schooling video-meeting existence. Burlington, MA 01803 In a recent study, Microsoft found that weekly meeting time for their employees was up 10 percent as opportunities for informal, proximity-based communication disappeared. For some, weekends and evenings are crucial for catching up on hours that childcare and homeschooling now take during the day. And again, normalize the act of declining meetings requests if you are booked (especially if it’s time you have blocked off for productive work) or if you do not think you can add value. If you have video calls, dress appropriately and consider your surroundings. Working from home can be isolating, even when there is not a crisis to contend with. An important way for leaders to support their employee’s mental health is by discussing their own mental health challenges and how they are coping. As a company that works daily with a variety of organizations with remote work policies, we are uniquely qualified to help address this issue. Limit the number of emails sent, as employees are likely overwhelmed by inboxes overflowing with content of varying importance. It allows us to contribute to a company without having to commute or work in the same place as everyone else. The premier PEO in New England that helps you thrive, one employee at a time. To ensure tasks are accomplished and goals are met, implement the following communication practices: Communicate to employees your expectations about their working hours, and then listen to their responses about what they can or can’t do in terms of their schedules. Home office, nomad, music, silent, dress up or PJs, we all work differently. If not, set up periodic check-ins to identify if employees need help, if projects need to move, etc. Living in 2020 feels like being stuck in a mashup of the movies Ground Hog Day and A Quiet Place: disorienting, scary and every day feels the same. Status updates and progress checks are the best time to review and address this issue. With many businesses now encouraging or even mandating that employees work from home amid global health concerns over the coronavirus, millions of people can expect to have their daily routines and work styles impacted. 6 Best Practices for Working From Home Next Article --shares; link ; Add to Queue Jacqueline Whitmore. March 9, 2020 9 min read. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Order Reprints 2 Comments Dan Spiegel recalls how 2019 Design Vanguard honoree Spiegel Aihara Workshop (SAW) … If possible, employees should be permitted to work outside of normal hours. If you can’t trust your employees to work from home, attempting this style of work will not be successful. Get PDF. Read also: Security 2020: 4 trends to watch. ] Working from home involves a degree of change management, so arm employees with best practices so they can quickly adapt to the new circumstances. Naturally, working from home has its challenges and complications. Especially during the current COVID-19 pandemic, employers should be doing everything they can to keep their employees working if there is enough work to do—and that means putting on your “creative thinking caps” about appropriate work from home arrangements. Also, share any other wellness resources the company has available. One best practice we recommend to our clients is to provide team members with company tools—laptops, servers, databases—they need to accomplish their jobs. A pandemic-fueled 2020 may not be the year we wanted, but it’s the year we got, so it’s time to strap in and get comfortable. 20 Tips for Working From Home. For example, equipped with the right tools, receptionists can still answer phones and redirect callers to the appropriate people within your office. Here are a … When working from home, find a comfortable working area where you can assume a healthy posture, minimize the distraction from others, and where your presence has the least impact on how others have to behave. Block time out in your calendar for focused work away from emails and meetings and (this is the important bit) honor those time commitments to yourself. Choose a comfortable and convenient work space at your home/remote work location. When my family had to cancel a trip to Disney World that we’d been planning for three years to see the new Star Wars Land, the idea of replacing it with a week of staycation didn’t have a lot of appeal. Slip on your favorite reading mask, and take a look at these remote working practices that I suggest you embrace for the long(ish) haul. Here are some tips on what to include, as well as some technology considerations that will help keep your … Photo courtesy Architecture Plus Information . Communicate and educate on an ongoing basis . How should corporate leaders, managers and individual workers shift to remote work … Many people have little to no experience working remotely for an extended period. For some employees, it will be difficult to stop working if they cannot physically remove themselves from their workspaces. Or, maybe it means going ahead with some important in-person medical appointments you have been putting off. Finally, strenuously avoid setting or attending after hours or weekend meetings. Take breaks to stretch your legs, and give your eyes a rest. In short term, though, the existing remote work implementers are continuing, and more firms are joining each day. Post. Photo courtesy Diane Choih, Ann Beha Architects. 17 work from home best practices. While working from home can help slow the spread of the virus, it brings new challenges: juggling work while kids are home from school; learning new software and conferencing programs; and managing paper files at home. During the coronavirus outbreak, many companies are suggesting or requiring more employees to work from home. Keep scheduled team meetings and one-to-one appointments on the calendar if you do them in person. Architects Share Best Practices for Working from Home. Managers should allocate one or two days each week to recognize and acknowledge individual employee contributions and successes. David Sokol. If you're new to working remotely, these tips from a home … 1. In this article, I’ve identified seven work from home best practices that you as an employer can implement within your company to ensure working from home is productive and successful. Finally, employers should understand that this is not a normal time, and many of their employees are also acting simultaneously as caregivers and teachers in addition to their roles as employees. Why is this happening? Get the latest human resources, payroll, and benefits news, tips, and insights for small businesses. We all had to embrace our inner contortionist to accommodate a tectonic-level merge of our work and home lives when this all started. In addition to providing status updates and sharing progress toward goals, a portion of meetings should be dedicated to recognizing the good work of your team. working from home; Working from home is increasingly commonplace. Buy Copies . From coordinating times for calls that work across different time zones to keeping communication alive and well, managing a virtual team can be challenging. Remote Team Benefits + Best Practices + Remote Team Template . At the Ericsson Blog, we provide insight to make complex ideas on technology, innovation and business simple. Kathy Simpson . Copyright © 2019 GENESIS HR SOLUTIONS. I recently had the opportunity to work with several of my Ericsson colleagues to do just that. Today’s ubiquitous technology makes it a convenient option for both employees and business owners, and studies consistently demonstrate business owner benefits that range from reduced overhead to improved productivity and … (Also, it's 2020, and there's simply no excuse for a … January 3, 2020 Posted by Jane Hurst. 7 Work From Home Best Practices For Employers 1. For many of us, that probably means making some changes to how we’ve been going about our day-to-day. That said, you should avoid emailing or contacting your folks on weekends or after hours yourself unless it’s urgent, and if you do contact them make it clear if immediate action is needed. Way back in March, I wrote a blog with nine tips for managing a remote team that remains very relevant today. Learn tips to face the challenge if you aren't used to working … 3. If you don’t have regular one-on-one meetings or company meetings, now is the time to implement them. “Experiment to find what works best for you. Work from home jobs are becoming a more popular method of working. The proliferation of smartphones, laptops, and productivity apps has made it easier to work from anywhere—but it still takes time and thoughtful consideration to create work from home rules that sets your people up for success. Save. Ask for help if you need it. Be flexible. In a study conducted in late March and early April, Mind Share Partners found that the mental health of almost 42 percent of respondents had declined since the start of the coronavirus outbreak. Whether you’re an employer already familiar with managing a work-from-home workforce or your company is just diving into the waters of working remotely, the need to consider work from home best practices has never been more apparent. Support employee’s mental health. Right now, employers must recognize that working from home is more like surviving working from home for many people. Book only the time you need, do not automatically take 60 minutes when 30 will do, or 30 minutes if it can be done in 15. Keep calendars up to date and easily accessible for everyone on the team. Be ready to delay or cancel initiatives that are not your current priority. Summary. When I wrote about my struggle with alcoholism, I made a point of sharing the fact that I had used Ericsson’s EAP as part of my recovery to help remove the stigma associated with utilizing mental health benefits. Remote working allows us to become location-independent. Take vacation time, and when you do, do not work or take meetings, even if you don’t go anywhere. Recognition doesn’t have to cost a thing, but it can provide a much-needed morale boost that encourages employees to work harder and gives them incentive to stay at your company. Finally, normalize the act of declining meetings that are outside the working times you have set except for when they’re truly urgent. Set boundaries. I get it. An architect's home work station. An architect's home work station. Again, I get it. Increase accountability with morning and end-of-day check-ins via video conferencing. (781) 272-4900 (p) 13 Best Practices for Working From Home. Below I’ve shared a few of the key practices we updated and added to help address some of the biggest challenges people are facing today. KEYWORDS architecture firms. Call (781) 272-4900 or complete this brief form, and we’ll be glad to help you navigate through the COVID-19 crisis—and into the future. Work from home policy guidelines and best practices. It doesn’t matter if you’re a virtual assistant, doing social media, data entry, or other remote jobs. To keep everyone working, be creative about ways to accommodate employees who typically haven’t been able to work from home—like receptionists, greeters, call center employees, etc. Like what you’re reading? As bad as it has been, 2020 is the year that we get and there won’t be a remake. Print. Work From Home Best Practices outlines some of the most simple considerations to take in working from home that are overlooked at times. April 2, 2020. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Meeting more frequently with team members is maybe the most commonly repeated advice for managing remote teams during the pandemic. As the ever-present pandemic creeps up on its seventh month of existence, many of us seem to be biding our time, waiting for things to return to “normal”. This makes validation from employers even more important. It’s still important for leaders to help employees set boundaries on home and work time. If you can’t trust your employees to work from home, attempting this style of work will not be successful. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. 30 Corporate Drive, Suite 100 Or perhaps it means temporarily converting your media room into a second office because, apparently, your I-can-hear-you-through-my-closed-office-doors-and-honestly-were-you-always-so-loud work voice tends to carry from the loft. In fact, the undeniable wretchedness of the COVID-19 pandemic is arguably the first thing in the history of Earth that seven billion humans have collectively agreed on. Depending on your location and situation, maybe that means taking the time to finally find a mask configuration strategy that doesn’t fog up your glasses. Take it a day at a time, a step at a time. Unprecedented levels of pandemic-driven anxiety, uncertainty, and stress are understandably taking a toll on people’s mental wellbeing. More and more people are working from home, or from any location where they can have access to the Internet. Schedule and take vacation. Home Ericsson Blog Working from home best practices – for a pandemic that just won’t end Working from home best practices – for a pandemic that just won’t end A pandemic-fueled 2020 may not be the year we wanted, but it’s the year we got, so it’s time to strap in and get comfortable. As you’re getting your work-at-home systems set up, here are some tips for protecting your devices and personal information. By Peter S. Garnett. Use messaging tools internally to keep in touch, and encourage the use of settings like “Available” and “Away” to give visibility into whether or not employees are available to communicate. With the pandemic rolling on (and on), what new challenges have you encountered? Aggressively prioritize. Working from home can oftentimes prove to be hard as it easily blends the lines between work and personal life. Check out the 2020 Business Communication Report Actionable insights … Remote Work. Updated: June 3, 2020 . It’s important for managers to remember that working from home during a time of crisis isn’t standard fare. Encourage them to block time on their calendars for personal commitments and focused work. However, it’s important to understand that schedules are crucial for effective communication when working from home. I suggest keeping working hours as close to normal as possible to make it easy for everyone to stay in touch. Especially in times of crisis, some degree of flexibility is required from both sides. (Note: The federal government has expanded medical leave since April 2, 2020, allowing employees to use up to 80 hours of sick time to care for quarantined individuals or children without daycare.). … Meet more frequently. The best way to escape this trap is to experiment to find the best way that you work. They may have multiple household members working alongside them, space challenges, children at home, and more. 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