Only music and navigation. I have an HTC One M9 and a 2015 Hyundai Sonata. To update the map, switch to another screen (eg. I ordered that USB 3.1 to type C and it is perfect now. Please make sure that it is the original cable that came with your Samsung Phone. Wireless Android Auto Now Works With SAMSUNG Devices!!! Android Auto disconnecting. The only way I’ve gotten it working again is Chevrolet, Buick and GMC customers should call 1.855.4.SUPPORT. Very frustrating. In the meantime, follow the steps below to use Android Auto. Android auto keeps disconnecting! Android Auto Disconnecting. can’t listen to phone’s media when car’s AA is running (can’t use maps and listen to stuff). When I bought a new cable the problem stopped. Sometimes it will automatically switch back in a few seconds. Sometimes the navigation, phone and voice control also has no sound. Archive View Return to standard view. Totally sucks. However, during other times, even when I intentionally aggressively move thephone/cable, the connection remains intact. It is so unstable to use this feature. Chevrolet, Buick and GMC customers should call 1.855.4.SUPPORT and Cadillac customers can call 1.855.4.CUE.NOW. You can also Tweet to Android Auto support……. Maps works, If you know someone with an Android Auto compatible phone, I would try that, then we know its the phone… Android Auto support is still showing issues with LG phones with Android 6.0. Google? Android Auto Closing Out on Pixel 3 Did anyone find a fix for this? The app works fine as a stand alone app, but having my car (Honda Ridgeline) or my wife's car (VW) work with the Android Auto integration is a nightmare! She will however, open said app. Both exhibit the problem. Sometimes it takes up to 3 restarts before Bluetooth connectivity works correctly (phone and Auto) I can see the tracks playing, but there’s no sound. I’ve even tried to use another mirrorlink supportted app — gee do you think they would considered having something work in the US because this POS app…. A couple of observations here. Very frustrated with Android Auto in my 2019 pilot. Views: 8 Reply. Also I have to manually in enable Android auto. But now Android Auto often disconnects repeatedly after setting off (usually after a "bump" in the road) and then seems to settle down. I also would contact the GM tech support number 1.855.4.SUPPORT and then go to dealer if that doesn’t work. We have collected some of the tips we found about getting Android Auto working properly from users and our own contacts. On the Essential, Android Auto will either not connect or even register that is connected to a car. After the disconnection, sometimes it reconnects automatically . Have you Tweeted Android Support? Android Auto is disconnecting randomly. From here, just make sure everything is enabled. Also with iOS problems people reported that they had to clean the car of all settings, they did it be disconnecting the battery. In the car it says Bluetooth phone device connected. Some cars have more than one USB port. Anywhere, no turn by turn instructions, no music from Google Play or any of the proposed “AA compatible” apps. Android Auto and Google Maps has been used successfully for satnav until recently.. Have tried different cables with no success. Frustrating to say the least. As quickly as possible once the screen goes black on your phone uncable the phone and reconnect it. my phone is a tracfone and it is found by starting android auto on phone , plugging into correct USB port, than start car, reply always to message from android auto on HeadUnit. If you find any answers please let us know. L’utilisation d’Android Auto™ dans les véhicules compatibles avec We Connect est devenue particulièrement facile grâce à la possibilité de connexion sans fil des systèmes de navigation « Discover Media », « Discover Pro » et « Ready 2 Discover ». I’ve tried using different USB cables, with no luck. So far I’ve tried adjusting background data settings, powering the phone off and on … everything short of throwing the phone against a stone wall. Update 4/02/2017 We have published a new article that offers several solutions to Android Auto problems and lists known issues of Android Auto glitches and fixes for cars. Android Auto glitches and fixes for cars. !We got a sneak peak of the Sony XAV-AX8000!!!! Either way, thank you forum for the conversation and the link with this cable. 1-800-999-1009. If I hear anything, I’ll post it here. -Shut off car- I would recommend others try it as well because it's been the only thing that has worked so far. See this article. Extremely annoying and in Australia, you can’t download updates. HTC and especially Hyundai are clueless. Sent from my LG-H932 using Tapatalk . last updated – posted 2020-Oct-23, 5:11 pm AEST posted 2020-Oct-23, 5:11 pm AEST User #258269 1057 posts. Android Auto worked fine. Try only the cord that came with the phone. Resolution is not recongnized correctly and I see only top-left quarter with huge fonts. Did you get it working yet? GM? Android Auto is only available in Australia, the UK and United States. I’ve uninstalled and reinstalled Android Auto, rebooted the phone, etc. Android Auto has to be installed on the Android Phone. I intend to try all of the suggestions you mentioned. off for just a second. And it is AMAZING!!!! Everytime Android auto opens up in LG G4, it never shows up on Car Display. Jump to Latest Follow 1 - 16 of 16 Posts. RE pair phone and Auto Can’t send or receive text messages. I’ve even enabled developer options and turned usb debuging on. Recently I bought model 2017 Elantra, I used my phone LG G4 to connect Android Auto via USB. Android posted a notice that the way to get help is to Tweet something @Android using #androidautohelp  for customer support Monday – Friday 8am – 5pm PT. When I got my 2020 Ranger AA was unusable. HTC One E9 Plus running Android 5.0.2 won’t connect to Android Auto receiver while HTC M8 does. It also knocks native Bluetooth steaming and phone connectivity off line. Then I can use the phone over the KIA native UVO system. @Android having more then 140 characters to explain the problem and get some real support would be nice sometimes :-/ #androidautohelp, — PeterYellowframe (@Peter9YF) February 8, 2016. I would bet they had the latest and greatest version of USB where they work. Do you have another Android Phone available to test to see if works? If I jiggle the cords at the phone and usb connections, that does not cause the disconnect. I have LG V10 and a 2017 Acadia and getting AA to work or to stay connected has been an ordeal so far. Some of us are using cheap or older … I had a similar problem with a SG 4 and Hyundai Elantra. 2016 VW Golf, Samsung Galaxy s6 – OS 6.0.1. The wireless connection option for the Discover Media, Discover Pro and Ready 2 Discover navigation systems makes the use of Android Auto™ particularly convenient for We Connect-ready vehicles. If you’re having trouble connecting to Android Auto try using a USB C cable. This Android Auto system will cause so many accidents from users trying to operate it. You can also call GM for tech support. I think you can hard reset the HTC One and it will go back to the version of Android it shipped with. Go to g.co/AutoCheck on your phone to see if it’s compatible with Android Auto. It’s not clear who I should turn to for help. Jeep, RAM, Dodge UConnect Reboots, Disconnects Bluetooth CarPlay & Android Auto: Temporary Fix from Users . I drive an hour each way to work and most days have at least 1 disconnect. Yeah, I’m reasonably certain it’s the phone. If AA is disabled on the car infotainment , no problem playing phone’s media through USB and Bluetooth. Launch Android Auto from your car’s infotainment system. First, these software engineers are in a lab, with good power and cabling. Colereihl Member. It appears that some people have received help contacting their local Hyundai, VW or GM dealers. It seems that Android auto is automatically trying to connect (even though I’ve turned off auto connect) and when it does the stock infotainment system thinks Android auto is taking care of all Bluetooth connectivity and refuses to work. Whirlpool Enthusiast reference: whrl.pl/Rf94Fp. Have you installed Android Auto on your Galaxy S5? I tried many settings on both phone and app settings, no changes. You have to have the media volume on your phone turned all the way up to be able to adjust the volume on the radio in your car. It kept disconnecting no matter what I did. the Home screen or the Music and audio screen) and then return to the Maps screen. On the Samsung Galaxy S4 I had it set to screen dim on the phone. It appears the update to Android Marshmallow corrected the problems. Does that work? At AUTO Connected Car News and Wireless and Mobile News, we frequently read through support forums to see what is going on with new devices. Other times I need to disconnect the USB cable from the car and reconnect to get it to project the screen again. My Android auto keeps disconnecting and reconnecting. Also sometimes it drops connection time to time. There were reports of different models having problems with Android Auto earlier. It times out and says no Internet connection… I have full bars on LTE and can surf the net when usb is unplugged. Most likely however, you need to make sure that the Android Phone is paired via Bluetooth to the system. Because Twitter is very limited. Select the “Connected as” notification. Therefore I have no calling features with Android Auto. After we looked at Twitter it seems that Android Auto support asks owner to try a new cable and reboot their Android phones, often. I unplug it and plug it back in works anywhere from 30 seconds or until I cut off the car, no rhyme or reason. I thought this was plug and play- I was wrong. I've gotten a new phone, new cable, etc, and the same issues still but works fine with the same cable and phone in my wife's 17 Elantra. The car was delivered at the Corvette Museum in early October, 2015, without the Android Auto software. Hey if it works, it works. Chevy? The worst part is if I turn Android Auto off, there is no sound when music is played with basic Bluetooth. This is the third (and last) time I’ve tried and yes I bought a 25 dollar charge/synch cable to rule that out. I specified App Connect on my Beach for use with Android Auto. When the screen dimmed on the phone Android Auto dropped out. The cars will register that a phone is connected only sometimes, and half of those times it reads as "Unknown Device". Previously there were issues with LG phones and Android Auto. I have a 2017 Hyundai Santa Fe Sport with a Nexus 6p running Android 7.1.1. Google’s way to trim down tech support is to send Android Auto users to Twitter. Communicate. Have you tried to contact Hyundai support? 2 – Wiped the OS Cache I have recently purchased 2017 Hyundai Elantra SE and I have LG G4 Android Version 6.0. Please post comments on the new page after reading the new solutions. The only navigation system that works on AA is Google Maps, which absolutely sucks, so I can’t even use Waze or VZ Navigator while driving. I find this Android Auto to be absolutely useless. It may be called “Applications” depending on your phone. Android Auto can be used to interact with a wide range of apps, whether you need navigation assistance, to make or receive phone calls or to listen to music, podcasts or audiobooks. After reading this I think I'll try other cables too, as maybe it's related. Please suggest what is missing or what else I can try. JavaScript is disabled. I tried my girlfriend’s iPhone, which the car detects and connects to immediately. I posted a message on Huawei’s FB page, but they haven’t responded yet. If you have OnStar they should refer to help while you are the car. If that doesn’t work. 2017 Elantra with Galaxy S4. The mainstream cars that currently have Android Auto are the Hyundai Sonata, VW MB-II systems and some new model GM cars. There have been LG problems with Volkswagen Golf/GTI/Sportwagen, cars connecting the LG G4/G3 v10 and Android Auto with MIB 2. Really annoying. There are issues with LG phones including the LG G4 or G5 phone updated to Android Marshmallow (6.0+). I’ve checked for updates multiple times, and it tells me it’s up to date. Defined, How to Pitch and Contact AUTO Connected Car News for Coverage, New Services Available from AUTO Connected Car News, Subscribe to AUTO Connected Car News-Letters. There used to be a list of compatible phones, which Android doesn’t show any more. Electronics, SYNC, Audio, Nav, Phone, FORScan, CB / Radios. We also welcome any solutions you have found worked with your car. I have the A70 and the phone keeps disconnecting for no reasons. Not working at all. Android Auto only works with certain devices, vehicles and USB cables. When you plug in your phone in your car, you may see a notification on your phone screen that says, “Allow this computer to access your phone data?” Selecting “Allow” cancels the Android Auto connection. Hyundai has toll free technical support. The car screen shows I am connected. Also, there are a number of USB ports (one behind the drop down screen and 2 inside the center console) – does it matter which one you plug in to? When it works everything works well, but it is working less and less frequently. This problem was prior to the breaking/fixing of the USB issue and still seems about the same. One guy got so upset that his VW didn’t work with Android, he made a video and posted it to YouTube with the next update they fixed the problem. Here are some Android Auto issues some of which seem to have been fixed while others linger in limbo: If you are having problems with Android Auto please let us know in the comments below with the make, model and year of your vehicle and the model of your Android phone and Android OS version. Just plug in and go. I have issues with the connection dropping. I would try checking the screen timed out settings on the phone, it self. Maybe I’ll get an iPhone next time. Has anyone using Android Auto run into the problem … Keeps disconnecting after a variable period of time. It works for about 5 minutes (sometimes longer, sometimes shorter) and then, it disconnects. Also, at times her voice gets very shrill. RWTeddy said: I can't run Waze on Android auto, it keeps disconnecting. Android Auto worked once, but now I can’t connect or pair (but the phone will pair for handsfree use). I almost returned my 2016 GTI due to the frustration from this issue, but now it is no big deal. You can enable MTP mode to use Android Auto: Plug your phone in to your car via USB. Android Auto doesn’t start. Using a Samsung Galaxy 5S running Android 5.0. GMC Acadia 2017, HTC M8, Android M. 3) delete car in dash settings Yeah it is nice that it syncs to your phone, but if its unreliable I dknt even want to use it. There has been a lot of confusion about Android Auto on hybrid Sonatas, our readers have asked for assistance and we discussed the matter with Hyundai reps. CarPlay is not available yet for 2015 Hyundai Sonatas with navigation there is a compatibility problem with the navigation system. Known issue? It also connects tighter on the type c and USB side than the previous cable. There is a good bit if data moving between the phone and sync, 3.1 may be the minimum to make this data transfer. Go to g.co/AutoCheck on your phone to see if it’s compatible with Android Auto. It seems like you have a newer model phone. Check compatibility. I have VW Passat 2015 + Huawei Mate 7 dual SIM Marshmallow 6.0. i have a pioneer avic 7200 nex and paired with a sg 6 edge, all is good when connected but my issue is that i keep dropping the usb connection…android auto keeps disconnecting but the bluetooth connection holds strong for the calls,,,android auto will drop connection and reconnect on its own (at most times) at various times…usually between 15-45mins…. My … The only thing that helped after a disconnect was … You’d think for 20k plus there make sure it wasn’t a PITA! Messages 1,418 Reaction score 1,146 Points 113 Location Fairfield Township, Ohio. Get help from Google Assistant. I just test drove a 2017 Elantra, I used a Samsung Galaxy S6 with Android 5.0. I get to watch the intro video on the phone but nothing else. I have a 2017 VW Passat and a HTC 10, and everytime I connect my device with Android Auto (using the original charger) the connection is failed and it also says to make sure that your device is unlocked even though my device is already unlocked. Tap “Android Auto,” then “Permissions.”. Though in the car ‘Android Auto’ is shown but it is not clickable. Glad I didn’t buy it for Android auto…I’m still pissed it works so badly, I think this is a valuable method of obtaining help for this unstable app/connect. Update 4/02/2017 We have published a new article that offers several solutions to Android Auto problems and lists known issues Android Auto glitches and fixes for cars. There used to be a list of compatible phones, which Android doesn’t show any more. Ieven set the default USB setting to MTP. I have to say its been great, really intuitive and Google Maps is so much better than the built-in TomTom I had on my last car. I ordered that USB 3.1 to type C and it is perfect now. Volkswagen e-Golf Forum Discussion Forum for the Volkswagen Golf Electric Vehicle. This one is a quick connect/disconnect of the cable. But I use an expensive one and have swapped it for the Samsung S7 cable provided with the phone. Hi Brian. Wireless CarPlay/Android Auto/Mirroring Integration For Volkswagen Golf Passat Polo Tiguan Jetta Magotan MIB 2 STD From 2016 MY (VI-VW-343C2) Video Interface For Mercedes-BENZ NTG 6.0 Mbux (10.2 / 7 INCH) (PAS-MB-427P/428P) I have a 2016 Honda Civic LX-P and use the LG V10. Thank you. There may be some kind of setup that has to be done on the infotainment system to tell it that you are trying to connect a phone. posted 2020-Oct-18, 9:44 am AEST ref: whrl.pl/Rf94Fp. 3 – Did a factory reset of the phone and reinstalled all apps from scratch. Yes I checked that volume knobs and sliders on phone and radio were up. Unsuable unfortunately. Additionally, this cable is a thicker gauge than the one that wasn't working. If you can get it back to Android 5.0, at least you know it worked. I can get it all set up and working just ducky ….. Until I shut the car down. Tried multiple cables and it happens with both an S9 and pixelXL2. Once, after resetting the head unit and disconnecting and reconnecting the Bluetooth I had music but the volume controls didn’t work. Not sure who to seek out support at this point. You can also take the car into the dealership. 26 Posts #21 • Mar 1, 2019. Android Auto is working with LG to resolve these issues. Android Auto warns that not all USB cables will work with all cars. I agree its really annoying but don't think its directly related to this issue. Please post comments on the new page after reading the new solutions. GM customers can also call the GM infotainment call center located in the U.S. with trained experts in GM in-vehicle technology. Truck does not recognize phone, nor does phone recognize truck, however Bluetooth pairing works with both. Your description has been the only thing I have found that seems to be similar to my issue. I know this sounds janky, but it really works. My last car had Android Auto as well, but never had this issue. And the functionality of Spotify seems to be extremely limited. From Apple Forums we were able to see issues with GM vehicles with iOS 9.2.1 and Bluetooth. Navigate. I have been unable to hear music even though the media volume is turned up. Allowing phone data cancels Android Auto Also make sure your are connecting to the correct USB port. For some reason, AA turns the media volume all the way down on my phone. Autoradio Mine … From there, scroll down to “Apps.”. Samsung S6 Edge here running marshmallow. Make sure you are using Samsung cables. Most probably because the phone is pulling more power from the (bad quality) USB bus of the Uconnect. Getting through the clutter of forums can be tedious with months of comments from users, however there is enough room for Android phone users to write out their problems. You can tell it is working by the screen on your head unit going black in the background and you will see the Android Auto icons. Plug in the cable to your phone and you will hear the link sound and the screen on your phone will flash Same problem. Pioneer 4100NEX Voice Commands seem to work but there is no response until the user unlocks the his Nexus 6P. While the mitsubishi dealer hasn’t had a chance to look at the problem (we are travelling) I gather this happens with a number of phones. sad. That didn’t work either. In general what we are finding is that when you have an Android phone or iPhone that connects to your car, upgrades can be a problem. Android Auto may not start when you plug in your phone in your car. I’m not sure what else to even try at this point. When I plug in my phone I play my music and drive and then after a few minutes the music stops playing. It’s very unreliable and anyone saying automakers should just stop working on their own interfaces and rely on Google are insane. At the end of the day, AA worked prior to the big SGs6 update that occurred a month or so ago. None of the applications that I add are accessible from within AA, whether connected to my car (2017 Elantra) or running standalone on my Pixel. Android Auto is made to help you focus on the road. The last time I had demo unit with Android Auto. I have everything connected but the app still tells me to connect my phone to my car. 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